Our Distribution team aspires to be the leader in client engagement among Canadian Insurers. We strive to provide a seamless and personalized client experience. Our knowledgeable and trusted team is committed to delivering financial services solutions to meet our clients unique needs. The Associate Insurance Advisor II is a key player in the support and development of the agency operation primarily through sales and service. This role utilizes a broad knowledge of The Co-operators insurance products and services including personal lines (auto, home) and specialty lines (farm and commercial). In addition, may provide sales and service for life and wealth products if life licensed.
Sales, service and profitable growth of both personal lines and specialty lines products.
Advise and recommend coverages and policies that best meet client needs.
Actively focus on prospecting for all lines of business by identifying and recommending additional products/services that benefit the client.
Complete front line risk assessment and selection following underwriting guidelines.
Complete inspections and re-inspections.
Achieve individual goals for client service, sales, quality and productivity and contribute to the achievement of overall agency sales and growth goals.
Respond to client questions and concerns, resolve customer complaints and escalate issues appropriately.
Proactively complete client reviews on the auto, home, farm and/or commercial portfolio.
You will travel occasionally.
You are required to have a valid driver’s license and insurance.
You will be subject to a Criminal Record and Consumer History background check as a condition of employment, in the event you are the successful candidate.
You remain focused and optimistic in the pursuit of a goal, despite barriers, until the objective is achieved and effectively manage your time in the quest of client satisfaction.
You leverage information about client’s needs and situations to qualify sales opportunities and exhibit strong communication skills that allow you to clearly convey messages.
You are committed to continuous improvement and building productive client relationships in order to exceed client expectations.
You’re an effective team player and provide guidance to support the development of your peers.
General Insurance license is required.
A Life license is an asset.
Meet all provincial-licensing requirements in accordance with continuing education in order to obtain and maintain all licenses.
A minimum of 2 years insurance industry experience including sales experience is preferred.
Possess in-depth knowledge of auto and property insurance products and strong underwriting skills.
Training and development opportunities to grow your career with one of Canada’s Best Employers.
Opportunities to give back to your community.
A competitive compensation package and benefits program.